Just Know Me

Help & FAQ

How Just Know Me works, what to set up — and short answers to what couples ask most.

How it works

A gentle circle you can step into anywhere. Every round brings you a little closer.

Closer, every day
1. Love Base
2. Everyday care
3. Hearts
4. Rewards & time
5. Play & learn
6. Desire & secrets

  1. 1. Love Base

    Write down what makes you feel loved. Your partner sees it — and the other way round.

  2. 2. Everyday care

    Home suggests one small thing for your partner each day. Do it, and they rate it.

  3. 3. Hearts

    Ratings and appreciation turn into Hearts — one shared team score, never a contest.

  4. 4. Rewards & time

    Spend Hearts on rewards you set up: a cosy evening, a date or time to yourself.

  5. 5. Play & learn

    “Who of us?” and the relationship profile help you understand each other better.

  6. 6. Desire & secrets

    When you're both ready: body map, preferences and secret fantasies — only matches are revealed.

Get started

  1. 1Create your account and invite your partner with your couple code (Settings → Relationship).
  2. 2Add 3–5 things to your Love Base under Profile.
  3. 3Allow notifications in Settings so you know when it's your turn.
  4. 4Take the relationship profile and play a first round of “Who of us?” on Us.

Where to find things

  • Home — today's suggestion, your week and today's plans.
  • Us — Hearts, rewards, “Who of us?”, calendar and your moments.
  • Desire — body map and intimate preferences (after you're both ready).
  • Secret — secret fantasies, guesses and Secret Match.
  • Profile — your Love Base and relationship profile. ⚙️ at the top holds settings, 💬 the chat.

Questions & answers

How do I add the app to my home screen?+

iPhone with Safari: tap Share → “Add to Home Screen”. iPhone with Chrome: tap Share in the address bar (or ⋯ → Share) → “Add to Home Screen”. Android: Chrome menu ⋮ → “Install app”. The app then opens in full screen.

Why don't I get notifications when the app is closed?+

On iPhone, notifications only work when the app is added to the home screen and you have allowed notifications. Inside the app, the bell updates instantly while it is open.

How do we unlock Desire and Secret?+

Both of you tap “I'm ready” on your own account. It opens at once — no waiting period. Either of you can pause it in Settings, and nothing is deleted.

What can we do with our Hearts?+

Earn them when your partner rates what you do. Spend them on rewards on the Us tab, or suggest your own — a cosy evening, a date or time to yourself.

How private are secret fantasies?+

What you mark private is protected on the server, not just hidden in the app. A Secret Match is only revealed when you both agree.

How do I delete my account?+

Go to Settings (⚙️ at the top) → Delete account. Your saved data is removed. Questions? support@justknowme.com

Who can read our chat and see our photos?+

Only the two of you. Messages and photos are tied to your couple and protected on the server; photos are stored in a private space and compressed before upload. Notifications go only to your partner.

How does the calendar keep surprises secret?+

Each event is Shared (both see everything), Surprise (your partner only sees that the time is busy — never title or notes) or Private (only you). Reminders are personal and can be turned off.

What is the relationship profile based on?+

It builds on attachment theory (the ECR model used in couples research) and the Big Five personality model, plus love languages. 15 quick statements, about 3 minutes. It's private until you choose to share it with your partner.

How does “Who of us?” work?+

Pick Everyday or Desire and answer 8 random questions: me, both or my partner. Play at the same time or at your own pace — your partner is notified when it's their turn. When both are done you see where you agree, and each get 15 Hearts.

Do my settings follow me to other devices?+

Yes. Theme and language are saved to your account, so they're the same on your phone, tablet, computer and the app.